Support that fits the person.
Link Home Care is licensed under Minnesota Statutes chapter 245D to provide basic and intensive home and community-based services, and enrolled to provide Community First Services and Supports (CFSS). Every service is built around the person’s authorized plan, routines, culture, and family.
Everything we provide
Minnesota licenses home and community-based services under Minnesota Statutes chapter 245D in two groups: basic support services and intensive support services. CFSS is Minnesota’s personal care program. Services are based on your county-authorized plan or assessment. Tap any service to see what’s included.
Basic support services
Help with everyday living, supervision, and caregiver relief, so a person can stay safe and comfortable at home. The focus is on support and assistance, not formal skill-building.
Intensive support services
Purposeful training that builds a person’s skills, or their family’s ability to support them, toward measurable goals in the support plan. These carry added 245D staffing and planning requirements.
Basic24-Hour Emergency Assistance
On-call counseling, problem solving, and immediate response when a person needs help at home, day or night. It backs people up during health or personal emergencies. It does not replace 911.
24-Hour Emergency Assistance
On-call counseling, problem solving, and immediate response when a person needs help at home, day or night. It backs people up during health or personal emergencies. It does not replace 911.
What’s included
- On-call counseling and problem solving by phone, 24/7
- Immediate response at the person’s home, in person when needed
- Personal emergency response system (PERS) setup, testing, and monitoring
- Coordination with family, the case manager, and 911 when needed
- Follow-up so the care team stays informed
BasicAdult Companion Services
Non-medical care, supervision, and socialization that helps an older adult work toward the therapeutic or community goals in their support plan.
Adult Companion Services
Non-medical care, supervision, and socialization that helps an older adult work toward the therapeutic or community goals in their support plan.
What’s included
- Community outings and events that reduce isolation
- Practicing social and coping skills
- Verbal cues and supervision to complete tasks
- Shopping and errands tied to plan goals, such as practicing budgeting
- Delivered in person or through approved remote support
BasicHomemaker Services
Help managing general cleaning and household activities when a person can’t manage them or their primary caregiver is unable or away.
Homemaker Services
Help managing general cleaning and household activities when a person can’t manage them or their primary caregiver is unable or away.
What’s included
- Homemaker cleaning: light housekeeping and laundry
- Home management: cleaning plus help with meals, shopping, arranging transportation, and simple repairs
- Assistance with ADLs: cleaning plus incidental help with bathing, dressing, grooming, and eating
- Checks on the person’s well-being and home safety at every visit
BasicNight Supervision
Overnight assistance and supervision from staff in the person’s own home, for people assessed as needing help or supervision during the night.
Night Supervision
Overnight assistance and supervision from staff in the person’s own home, for people assessed as needing help or supervision during the night.
What’s included
- Awake or asleep overnight staff, matched to the assessed need
- Help with nighttime daily living tasks, such as toileting and repositioning
- Carrying out positive support and transition plans overnight
- Reinforcing skills the person is working on
- Up to 12 hours in a 24-hour period
BasicRespite Care: In-Home or Out-of-Home
Short-term care for a person when their primary caregiver is away or needs a break. It provides the supervision and care needed to keep the person healthy and safe.
Respite Care: In-Home or Out-of-Home
Short-term care for a person when their primary caregiver is away or needs a break. It provides the supervision and care needed to keep the person healthy and safe.
What’s included
- In-home respite: care in the person’s home, including outings to places like parks or libraries
- Out-of-home respite: care in an approved setting outside the home
- Hourly, daily, or overnight, either planned or on short notice
- Out-of-home 24-hour respite of up to 30 days in a row
- Caregivers briefed on the person’s routine and support plan
BasicIndividual Community Living Support (ICLS)
A bundle of scheduled support that helps adults 65 and older stay in their own homes. It includes reminders, cues, supervision, or physical help, depending on the person’s needs.
Individual Community Living Support (ICLS)
A bundle of scheduled support that helps adults 65 and older stay in their own homes. It includes reminders, cues, supervision, or physical help, depending on the person’s needs.
What’s included
- Active cognitive support and adaptive support
- Support with activities of daily living
- Household management
- Health, safety, and wellness
- Community engagement
- Planned with the case manager, with in-person support at least weekly
BasicIndividualized Home Supports (IHS) without Training
Support, help, and supervision for people who need consistent assistance to complete tasks safely, or whose goals focus on keeping the skills they have. Available for adults and children.
Individualized Home Supports (IHS) without Training
Support, help, and supervision for people who need consistent assistance to complete tasks safely, or whose goals focus on keeping the skills they have. Available for adults and children.
What’s included
- Cueing, guidance, and hands-on help with daily living
- Community participation
- Health, safety, and wellness
- Household management and adaptive skills
- In the person’s home, family home, or community, in person or with limited remote check-ins
IntensiveIHS with Training
Purposeful, hands-on instruction that helps adults build the skills to live more independently. Training is the main focus, with support provided along the way.
IHS with Training
Purposeful, hands-on instruction that helps adults build the skills to live more independently. Training is the main focus, with support provided along the way.
What’s included
- Community participation: getting around, transportation, and relationships
- Health, safety, and wellness: medications, appointments, and safety skills
- Household management: cooking, cleaning, budgeting, and paying bills
- Adaptive skills: self-care, communication, and self-advocacy
- Documented progress toward support plan outcomes
IntensiveIHS with Family Training
Training for the person and their family that builds the family’s ability to provide care, so the person can keep living at home.
IHS with Family Training
Training for the person and their family that builds the family’s ability to provide care, so the person can keep living at home.
What’s included
- Coaching parents, siblings, and other family caregivers
- Positive support and de-escalation strategies
- Understanding the person’s needs, triggers, and strengths
- Building routines the family can keep up
- For children, and for adults living in their family’s home
CFSSCommunity First Services and Supports (CFSS)
Hands-on help with daily living so a person can stay independent at home and in the community. CFSS replaced Personal Care Assistance (PCA) in Minnesota, and lets people choose and direct the worker who supports them.
Community First Services and Supports (CFSS)
Hands-on help with daily living so a person can stay independent at home and in the community. CFSS replaced Personal Care Assistance (PCA) in Minnesota, and lets people choose and direct the worker who supports them.
What’s included
- Activities of daily living: eating, toileting, grooming, dressing, bathing, mobility, positioning, and transfers
- Instrumental activities: meal preparation, shopping, laundry, housecleaning, medication help, and community participation
- Health-related tasks a licensed professional can teach or assign to a support worker
- Observation and redirection for behaviors or symptoms
- Skill-building so the person can do more of these tasks on their own
- Worker training and development, so your support worker grows with your needs
Not sure which services are authorized? Case managers can refer here, or ask us and we’ll walk you through it.
Waiver service descriptions follow the Minnesota Department of Human Services Community-Based Services Manual (CBSM) and Minn. Stat. § 245D.03. CFSS information follows Minn. Stat. § 256B.85. Eligibility, hours, and coverage are set by each person’s assessment and authorized plan.
Community First Services and Supports
CFSS began replacing Personal Care Assistance (PCA) and Consumer Support Grants in Minnesota in October 2024. If you or your family member had PCA, CFSS is the program that continues that support, with more choice and flexibility.
Who can get CFSS
- Medical Assistance (MA) members
- Alternative Care participants
- People on the EW, DD, BI, CAC, or CADI waiver
- Assessed (MnCHOICES) as needing help with at least one activity of daily living, or a Level I behavior
Who can be your worker
- A Link support worker we match you with
- Someone you already trust: a friend or relative
- Under CFSS, a spouse, or a parent, step-parent, or legal guardian of a minor, can be the paid worker
- Every worker enrolls with DHS and passes a background study
How Link delivers it
- Agency-provider model: Link employs, trains, and supervises your support worker, and handles payroll and billing
- You still choose your worker and help direct your care
- Prefer the budget model? Ask us and we’ll explain your options
You choose who provides your care
Clients can bring a preferred caregiver, such as a family member, friend, or someone they already trust. They can also request an agency caregiver from the Link team. Either way, we handle the hiring, paperwork, training, and supervision. This works for waiver services and for CFSS.
Bring someone you trust
A family member, friend, or other trusted person can become your paid caregiver through Link, as long as they meet state requirements.
- Choose someone you already know
- Keep continuity of care
- We handle hiring & compliance
- Background study & training provided
Let us find your match
Don’t have someone in mind? We’ll match you with a qualified Link caregiver based on your needs, language, and cultural background.
- Trained, background-studied staff
- Matched to cultural & language preferences
- Consistent, familiar caregivers
- Ongoing support & supervision
Get started in three steps
Confirm authorization
Work with the case manager to confirm which waiver services or CFSS hours are authorized.
Schedule an intake
Submit a referral or call us, and we’ll walk you through a simple intake conversation.
Begin services
We match the client with the right caregiver, or onboard the caregiver they chose, and start delivering support.
Case managers: refer a client online
Everything intake needs arrives in one submission. You can also email referrals and documents to Linkcaremn@gmail.com.