Questions, answered.

Use our online referral form. It covers everything intake needs and lets you attach the CSSP/Support Plan, Supplemental Summary Chart, and MnCHOICES Assessment. You can also email referrals and documents to Linkcaremn@gmail.com or call (612) 205-4148. A fillable PDF referral form is available too.

Home and Community-Based Services (HCBS) are state-funded supports that help people with disabilities and older adults live safely and independently in their own homes and communities instead of an institutional setting. Link Home Care is licensed under Minnesota Statutes chapter 245D to provide both basic and intensive HCBS.

245D is Minnesota’s licensing standard for HCBS providers. It sets requirements for staff training, health and safety, documentation, and person-centered planning, and is overseen by the Minnesota Department of Human Services.

Community First Services and Supports (CFSS) is Minnesota’s personal care program. It began replacing Personal Care Assistance (PCA) and Consumer Support Grants in October 2024. CFSS covers help with daily activities like bathing, dressing, eating, mobility, meal preparation, and medication help, and gives people more choice in who supports them.

People enrolled in Medical Assistance, Alternative Care participants, and people on the EW, DD, BI, CAC, or CADI waiver can qualify if a MnCHOICES assessment shows they need help with at least one activity of daily living, or have a Level I behavior. Contact us and we’ll help you take the next step.

Often, yes. Under CFSS, a spouse, or a parent, step-parent, or legal guardian of a minor, can be the paid support worker, along with other relatives and friends. Every worker must enroll with DHS, pass a background study, and complete required training. Link handles the hiring, paperwork, and supervision.

We work with several Minnesota programs including CADI, BI (Brain Injury), DD (Developmental Disabilities), CAC (Community Alternative Care), and AC/EW (Alternative Care/Elderly Waiver). CFSS is also available to Medical Assistance members without a waiver. Contact us to discuss your specific situation.

Clients can bring a preferred caregiver, such as a family member, friend, or someone they trust, and we handle hiring, paperwork, training, and compliance. Clients can also request an agency caregiver from the Link team. Learn more.

We serve individuals and families across Minnesota from our Edina office, including the Twin Cities metro and Greater Minnesota. Contact us to confirm availability in your county.

Once services are authorized and an intake is complete, services can often begin within a few days. For urgent situations, 24-hour emergency assistance can be activated quickly.